EN-G-MINOR offers worldwide shipping services, and we are committed to ensuring that your purchased items arrive promptly.

1. Shipping and Delivery

We offer trackable shipping via RoyalMail. The specific shipping method will be determined based on the destination of your order.

Shipping fees vary depending on the destination and will be calculated during checkout.

Orders are typically dispatched within 1-2 business days after confirmation. Please note that some destinations may experience longer shipping times.

2. International Shipping

We offer worldwide shipping, including but not limited to Europe, North America, Asia, and Australia. Some regions may have shipping restrictions.

International delivery times vary by destination and typically range from 7 to 14 business days.

3. Taxes and Duties

As a customer, you are responsible for any applicable taxes and import duties on purchases not taxed by EN-G-MINOR. Taxes will be calculated based on the laws of the destination country.

Due to varying customs policies, delays may occur in customs clearance. We recommend you contact your local customs office for more details.

4. Order Tracking

All orders come with tracking information, which will be provided to you upon dispatch. You can track your order through the RoyalMail website.

5. Damages and Lost Items

If you receive a damaged product, please contact us immediately after receiving the items. We will assist you in processing compensation or arranging a replacement.

If your order is lost during transit, please contact us, and we will assist you in investigating the issue and providing a solution.